SMART Notebook SE


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SMART Notebook SE
System Administrator’s Guide

Trademark Notice The SMART logo and smarttech are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. Windows is either a registered trademark or a trademark of Microsoft Corporation in the U.S. and/or other countries. All other third-party product and company names may be trademarks of their respective owners.
Copyright Notice ©2009 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
Patent No. US6320597 and US6326954. Other patents pending.
03/2009

Contents
1 Overview ............................................................................................................... 1 About Windows® Installer............................................................................... 2 Command Line Options .................................................................................. 2
2 Installing SMART Notebook SE ............................................................................ 3 Syntax of Msiexec Command Lines ............................................................... 3 Installation Options for SMART Notebook SE ................................................ 5 Activating SMART Notebook SE .................................................................... 9 Examples of Msiexec Command Lines........................................................... 9
3 Silently Installing Other Languages..................................................................... 11
4 Installing Gallery Content .................................................................................... 13 Installation Command Usage........................................................................ 14 Installation Options ....................................................................................... 16 Examples of Gallery Setup.exe Command Lines ......................................... 20 Downloading All Gallery Content to a Local or Network Folder ............. 20 Downloading Some Gallery Collections to a Local or Network Folder ... 20 Installing All Gallery Content .................................................................. 20 Installing Select Gallery Content ............................................................ 20 Registering Installed Gallery Content with SMART Notebook SE.......... 21 Removing Gallery Content ..................................................................... 21 Sharing Gallery Content ............................................................................... 21

ii | CONTENTS
5 Administering Gallery Content ............................................................................ 23 Starting SMART Notebook SE in Administration Mode ................................ 23 Changing the Location of the My Content Folder ......................................... 24 Creating Team Content Folders ................................................................... 25 Customizing Online Resources .................................................................... 27
6 Installing Service Packs ...................................................................................... 29 The Service Pack Installation Package ........................................................ 29 The Service Pack Installation Program......................................................... 31 Updating SMART Notebook SE on USB Storage Device Bracelets............. 32 Silently Installing SMART Notebook SE on Your Network Computers......... 32
7 Removing SMART Notebook SE from Your Network Computers....................... 33
A Customer Support ............................................................................................... 35 Online Information and Support.................................................................... 35 Training......................................................................................................... 35 Technical Support......................................................................................... 35 General Inquiries .......................................................................................... 36 Registration................................................................................................... 36

Chapter 1
Overview
You can use SMART Install Manager to customize your SMART software installation packages and to automate the installation of SMART software in a network environment.
Download SMART Install Manager from the SMART website, and then locate instructions on how to use SMART Install Manager in the SMART Install Manager Administrator’s Guide (document 129065).
Alternatively, you can use this guide and your existing imaging or remote management tools to automate the installation process.
This guide shows you how to: • silently install and remove SMART Notebook SE components • silently install SMART Notebook SE with folders and icons in other languages • install and administer Gallery content, locally or on a server • customize online resources • silently install service packs • troubleshoot installation problems

2 | CHAPTER 1 – OVERVIEW
About Windows® Installer
SMART Notebook SE uses the Microsoft® Windows Installer installation and configuration service. Windows Installer is a component of the Windows 2000, Windows XP and Windows Vista® operating systems, as well as of the Microsoft Windows Server® 2003 and 2008 server operating systems. Microsoft also provides Windows Installer as a service pack for the Windows 95, Windows 98 and Windows NT® 4.0 operating systems.
Windows Installer manages the installation and removal of applications by applying a set of centrally defined setup rules during the installation process. These setup rules define the installation and configuration of the installed application. In addition, you can use this service to modify, repair or remove an existing application.
Command Line Options
The Windows Installer program, Msiexec.exe, interprets and installs software packages and patch files.
The general structure of an installer command is: msiexec /Option [Opt Param] [PROPERTY=PropertyValue]
Windows Installer supports a variety of options and parameters to control the installation, the behavior of the user interface and the way that the program logs the installation process. SMART Technologies has defined several properties and values to customize the installation further.
NOTE Command line options are not case-sensitive.
For a complete list of command line options, go to http://msdn.microsoft.com/library and search for installer command line.
The following is an example of command line syntax. You can use the command line to install the Example.msi package from the computer’s Y drive:
msiexec /i Y:\Example.msi

Chapter 2
Installing SMART Notebook SE
The SMART Notebook SE software installation package contains all of the information that Windows Installer requires to install or remove the application and to run the user interface setup. Locate the SMART Notebook SE.msi file on the SMART Notebook SE CD or in the files that you download from the SMART website. Double-click the .msi file or run it from a command line to start the Windows Installer and to interactively install the package using default parameters.
NOTES • The default installation automatically installs the SMART Notebook
Gallery Sampler files. • The default installation includes language packs that allow you to install
SMART Notebook SE in other languages. • Alternatively, use SMART Install Manager to customize the installation of
SMART Notebook SE on your server. You can download SMART Install Manager from the SMART website.
Syntax of Msiexec Command Lines
Use the install option (/i) with the quiet optional parameter (/q) to install the software in Silent mode—that is, without a user interface:
msiexec /i"Path to .msi\.msi" /q

4 | CHAPTER 2 – INSTALLING SMART NOTEBOOK SE

You can use other standard Windows Installer optional parameters, such as the following:

Parameter /q /qb /qb! /qb+
/qb+!
/qr /qf
/qn
/qn+

Result
The user is unable to view a user interface.
The user views a basic user interface.
The user views a basic user interface without a Cancel button.
The user views a basic user interface and a dialog box signaling the end of the installation.
The user views a basic user interface without a Cancel button and views a dialog box signaling the end of the installation.
The user views a reduced user interface.
The user views a full user interface which includes either a dialog box signaling the end of the installation or FatalError, UserExit and Exit dialog boxes.
The user is unable to view a user interface or a dialog box signaling the end of the installation.
The user is unable to view a user interface but sees a dialog box signaling the end of the installation.

To perform a default installation

1. Click Start > Run.
The Run dialog box appears.
2. Type cmd in the Open box, and then click OK.
A command prompt window appears.
3. Type the following command line (including quotation marks), and then press ENTER:
msiexec /i"Path to the .msi\SMART Notebook SE.msi"
NOTE SMART Notebook SE.msi is in the SMART Notebook SE folder that you got from the SMART Notebook SE CD or that you downloaded from the SMART website. You can copy the contents to any accessible server and run the command, referencing that location.

5 | CHAPTER 2 – INSTALLING SMART NOTEBOOK SE

Installation Options for SMART Notebook SE
You can use standard Windows Installer options and the following optional command line properties to customize the installation.

NOTE Property names are case sensitive.

Properties

Result

INSTALLDIR= Destination Path

SMART Notebook SE installs in the location specified by the path.
The default path is [ProgramFilesDir]\ SMART Technologies\SMART Notebook SE.

TRANSFORMS=.mst file The language pack identified by the specified .mst file is applied.

ISX_SERIALNUM= product key

If you also include the ACTIVE_LICENSE property, Windows Installer registers the product key or volume product key for multiple computers.

ACTIVATE_LICENSE=1

Your SMART Notebook SE product key activates when you install SMART Notebook SE.

CUSTOMER_LOGGING=x
INSTALL_SPU=1 PRODUCT_ NOTIFICATION=1

NOTE SMART recommends that you specify the ISX_SERIALNUM property. If you don’t specify the ISX_SERIALNUM property, activation occurs the first time SMART Notebook SE starts.
Where x=0, the SMART Customer Feedback Program dialog box, which appears the first time SMART Notebook SE starts, is disabled. Where x=1, the SMART Customer Feedback Program dialog box appears the first time SMART Notebook SE starts. Where x=2, the SMART Customer Feedback Program dialog box is enabled.
SMART Product Update (SPU) doesn’t install.
When SPU is installed, SPU notifies you of SMART software updates.

6 | CHAPTER 2 – INSTALLING SMART NOTEBOOK SE

Properties SPU_TIME_FRAME=x

Result
When SPU is installed, SPU waits x days before checking for updates.

NOTE The possible range of values for x is 1 to 60. The default is 30.

NETWORK_CONTENT=x

Where x=1, Gallery content is installed on your server and all your network computers can access it at the server location specified by CONTENT_TARGET_PATH. All *_CONTENT properties are ignored.

CONTENT_SOURCE_PATH= Gallery content installs in the location on your server

Destination Path

specified by the path.

When not specified, Gallery content installs on all your network computers.

SMART recommends that you specify the destination path and then install Gallery on your server. For further information on sharing Gallery content, see page 21.

CONTENT_TARGET_PATH= Where NETWORK_CONTENT isn’t specified, Gallery

Destination Path

content installs on all your network computers in the

location specified by the path.

Where NETWORK_CONTENT=1, Gallery content installs on your server and all your network computers can access it at the server location specified by the path.

TEAM_CONTENT_PATH= Destination Path

If Gallery content is installed, the Gallery’s Team Content folder is created at the location specified by the path.

MY_CONTENT= Destination Path

The Gallery’s My Content folder is created at the location specified by the path. You can also type environment variables (for example, %USERPROFILE%\My Documents\My Content).

FULL_GALLERY=1

All Gallery content is installed, but the Lesson Activity Toolkit doesn’t install.

LAT_CONTENT=1

NOTE Use this command instead of specifying all *_CONTENT properties.
Lesson Activity Toolkit installs.

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SMART Notebook SE