Atlantis XR2 Water Softening System

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Atlantis XR2 Water Softening

Owner’s Installation and
Operation Manual

Atlantis XR2 System – Owner’s Manual

Software Version 3.9a
Page 1

Every day, thousands of billions of tons of water evaporate from the earth's surface.
As the heat of the sun evaporates the water and draws it from the earth's surface into the atmosphere, many impurities are left behind. The water vapor eventually cools to form clouds and then falls back to earth as precipitation. On its way from the clouds to your faucet, soft rain water dissolves and absorbs a part of almost everything is passes. The falling rain cleans the air as it falls. Unfortunately the impurities that were removed from the air have not left; they have just been relocated through the water onto the ground. Gases and other contaminants can cause undesirable tastes, colors and odors.
Rain falls onto the ground, collecting sediments like rust, sand and algae. The water eventually finds its way to a surface water supply or percolates downward and collects in an aquifer. As it percolates through the earth, the water can absorb hardness minerals, iron, heavy metals, radioactivity, organic contaminants, and many other complex elements and compounds.
Water can also collect numerous harmful man-made chemical impurities throughout this cycle. These synthetic chemicals are generally odorless, colorless, and tasteless; and can often be lifethreatening. The statement, "my parents drank this water for 75 years and it never hurt them", is no longer a valid excuse to not be concerned with water quality.
There has been a massive global increase in harmful chemical waste over the last 50 years.
The scientific and medical community has not had time or the ability to study the long-term health effects of the more than 70,000 harmful chemicals that can be found in use today.
Approximately 1,000 new synthetic chemical compounds are entering the industrial marketplace each and every year. Precipitation falls upon commercial and municipal dumpsites, toxic waste sites, industrial refuse depots, military test sites, leach fields, mining operations, farmer’s fields etc... Where it dissolves minute amounts of the toxic chemicals present and carries them along.
The United States Government estimated in 1986 that close to two percent of the nation's ground water supplies were moderately polluted by sources such as hazardous waste dumps and leaking landfills.
Industrial wastewater is also a major source of water contamination. When certain chemicals come in contact with others, they create new compounds.
Chemicals that are considered generally acceptable in controlled amounts may react with other elements and/or chemicals to form new compounds that could be highly carcinogenic.
Chlorine is one of the best-publicized examples; it reacts with organic matter in water and forms deadly trihalomethanes.
Hard water is probably the single largest threat facing the American home in the 21st century. Hard water can coat your family, your home and your appliances with thousands of pounds of inorganic mineral rock-scale each and every year; hard water slowly destroys everything it touches. Left untreated, hard water costs you money, ruins your lifestyle and can even lower the value of your home.
No one needs to tell you that you're living with Hard Water though. Soap doesn't lather easily, glasses are cloudy after washing, a ring forms around the bathtub, faucets and shower heads are crusty, laundering results are poor and there are many other easily recognized signs.
There are several degrees of water hardness. Even moderately hard, can seriously damage the plumbing system in your home and, in time, cause inconvenient and expensive problems.

Atlantis XR2 System – Owner’s Manual

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Hard water is a poor cleaner because it is loaded with a variety of impurities. These dissolved impurities react with certain chemicals found in soap to form a gummy, insoluble curd. This soap curd clings stubbornly to everything it touches. The ring around your bathtub is curd. That same curd causes your hair to become dull and hard to manage. Soap curd clogs skin pores and prevents your natural oils from moisturizing your skin. This dryness causes itching and also aggravates skin conditions like psoriasis, eczema and acne. Soap curd is especially noticeable by the scummy film it forms on dishes, glassware, walls and floors. Hardness and other dissolved solids combine to form the residue you see as spots on glasses, crockery, cutlery and shower enclosures.
Hard water harms fabrics Laundry washed in hard water takes on a gray color and wears out faster than expected. With hard water in your washing machine, it's almost impossible to wash clothes white - even when you use large amounts of detergent and bleach Minerals and insoluble particles in hard water trap dirt and soap curd in the fabric of your clothes and linens. These deposits give fabric a dull gray "washed-out" look and cause the clothing fibers to be brittle. Your clothes and linens then feel harsh and rough - they deteriorate faster.
Hard water harms foods Some vegetables such as peas and beans become tough and unpalatable when cooked in hard water. Baking with hard water imparts an undesirable taste from the hardness minerals into your food. Tea, Coffee and other beverages prepared with hard water taste awful and often contain flakes of hardness.
Hard water affects your house plumbing Perhaps the greatest damage done by hard water is the damage that you can't easily see. Water heaters, humidifiers, boilers and household pipes become lined with an increasingly thick layer of calcium and magnesium scale. As this scale builds up, the water flow in your pipes diminishes to such a point that new piping is usually the only realistic option to remedy the situation. Hard water scale inside a water heater forms an insulating layer that prevents the burners or heating elements from heating the water efficiently. Just 1/8" of scale inside the tank can require up to 30% more fuel to heat the water to the desired temperature.

Atlantis XR2 System – Owner’s Manual

Page 3

How water hardness is measured
Water hardness is measured in imperial Grains per Gallon (gpg). A grain, in this case, is the weight of an average dry grain of wheat, approximately 1/7000th of a pound. The water treatment industry generally uses the following standards to classify water hardness.

Soft Water

0 - 0.5 gpg

Slightly Hard Water .5 - 3.5 gpg

Moderately Hard Water 3.5 - 7 gpg

Very Hard Water

7 - 10.5 gpg

Extremely Hard Water 10.5 gpg and greater

Increased Water Heating Costs Damaged Clothing
Excessive Soap Consumption Pipe Scaling
Faucet and Fixture Damage Skin Problems
Unpalatable Food Undesirable Tastes and Odors Premature Appliance Failure Unsatisfactory Laundry Results Unpleasant Tastes & Odors in Water Staining on Faucets, Fixtures & Appliances

Atlantis XR2 System – Owner’s Manual

Page 4

Principles of Ion Exchange

The smallest units that make up chemical compounds and still retain the properties of those compounds are called molecules. Molecules are made up of atoms or groups of atoms. Electrically charged atoms are called ions. The charge of a single ion can be either positive or negative - Ions of metals and of hydrogen are usually positively charged and are called cations. Ions such as chlorine, nitrate, phosphate, fluoride and sulfates are negatively charged and called anions.

Certain insoluble materials are made up of large ions forming a skeletal structure containing oppositely charged ions. These ions can be exchanged with other similar ions in an ion exchange.

The first commercial application of ion exchange was water softening in 1905. Since then, ion exchange has been the most reliable method of softening and conditioning water in homes and industry.

The Conditioning of water by ion exchange relies on the replacement of the calcium and magnesium ions in the water by an equivalent number of sodium ions.

The Conditioning process may be illustrated by the following equation:-

R2. Na +

Ca(HCO3)2 =

R2 . Ca +


Sodium Ion Exchange Calcium Bicarbonate in Calcium Ion Exchange Sodium Bicarbonate in





Obviously, the system can only exchange a certain amount of hardness and other contaminants. This is referred to as the capacity of the resin. The capacity of the resin is referred to as grains of calcium carbonate hardness removed per cubic foot of resin or Milliequivalents per liter. When the capacity has been exhausted, the resin needs to be regenerated with a solution of sodium chloride (brine) as follows:-

R2.Ca +

2NaCl =

2 R.Na +


Calcium Ion Exchange Resin Sodium Chloride Brine Sodium Ion Exchange Resin Calcium Chloride Waste

Your Atlantis XR2 System can be regenerated with Potassium Chloride if desired.
Over the years the composition of ion exchange media has advanced, reflecting sophisticated global technological advances. Ion exchange resins used in your Atlantis XR2 System are made in the USA, without harmful toxic solvents. This media is designed to be physically and chemically strong while making water that feels good, tastes great and works hard for you.

Atlantis XR2 System – Owner’s Manual

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Your Atlantis XR2 system includes a proprietary Pur-Gard injection system. This injection system is specially engineered to work in conjunction with the Evertech electronic control centre to inject precise amounts of Pur-Gard systemic performance enhancer into your system during various phases of the cleaning cycle and during anti-bacterial flushes.

Your Atlantis XR2

system will use varying

amounts of Pur-Gard,

depending on your

water consumption



maximizing efficiency

and performance while

providing you with the

water quality that you


Pur-Gard is designed to:-

 Clean ion-exchange resin without damaging structured matrix media  Create an inert protective coating on metallic moving parts  Clean and lubricate all moving components  Create an unhealthy environment for bacteria in the system  Activate Purafeel technology on compatible systems  Enhance self-sanitization process on compatible systems

Always keep your Pur-Gard reservoir full to ensure proper system performance, longevity & efficiency.

Atlantis XR2 System – Owner’s Manual

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System Features & Benefits
Efficient Your Atlantis XR2 System learns your lifestyle and adapts itself to meet your needs, allowing the Atlantis XR2 System to deliver soft water to your home while saving you salt, water and electricity.
Upgradeable Designed for the future, your Atlantis XR2 System is capable of being modularly upgraded, as new technologies are developed to accommodate for rapidly degrading water conditions. The Evertech control center can be updated with the latest software updates & upgrades as they become available.
Reliable The mechanical subsystem in the Atlantis XR2 System is revolutionary in its own right. The Atlantis XR2 System is built around Open-platform TM technology, building on a 40year legacy of reliable design and using 21st century composite materials to ensure reliable and dependable performance.
Safe Every Atlantis XR2 System is handcrafted by skilled artisans in a world-class ISO 9001:2000 facility to provide you with a water treatment system that exceeds industry safety, manufacturing & quality control standards to give you peace of mind.
Simple Advanced manufacturing methods and skillfully crafted computer hardware & software makes the Atlantis XR2 System one of the easiest water softening systems to own and operate.

Atlantis XR2 System – Owner’s Manual

Page 7

Your responsibilities as an equipment owner
Your Atlantis XR2 System is manufactured to be efficient and very reliable. To ensure continued performance while keeping your system operating within manufacturer’s specifications, the following operating conditions must be ensured by you, the equipment owner:
Water Pressure Regulator The influent water pressure into this water system must be regulated by a code-compliant pressure-regulating device not to exceed 75psi.
Power Protection Power to this system must be supplied by an unswitched 110VAC supply. Surge protection is mandatory and is to be supplied by you, the equipment owner. The use of a UPS (Uninterruptible Power Supply) is encouraged.
Salt This water system uses salt to clean itself. The brine tank must be filled with a high quality pellet or cubed salt to ensure system operation. Rock salt is usually not suitable for this system, as it usually contains high levels of impurities that can possibly compromise the system functionality. Consult with your local water professional to decide on the best salt for your application.
Pur-Gard The Pur-Gard injection feeder should be kept full to ensure proper system operation and maximum efficiency. Pur-Gard works synergistically with the Matrix 525-3 media and Chlorgon to ensure the very best water taste and feel. Check the level of your Pur-Gard feeder each time you fill your brine tank with salt.
Annual Service Water chemistry changes over the years and will have an effect on your system’s ability to do its job. Natural attrition on the system due to chlorine & wear will usually occur at 3-5% per year, even when protected with Pur-Gard. Your system should be inspected and recalibrated annually to ensure your system is performing at optimum levels and that you stay current with the latest technologies and software updates, and upgrades as they become available.
Periodic replacement of media While built to the highest standards, certain media in your Atlantis XR2 System will need to be replaced periodically by your local authorized service agent. Replacement intervals vary depending on your water chemistry and water consumption habits. Consult with your water specialist during your annual inspection/tune-up service to ensure that you enjoy the very best water quality.

Atlantis XR2 System – Owner’s Manual

Page 8

System Installation & Start-up Guidelines
Clear the installation area and carefully sweep the floor where the system will be installed.
Test home water pressure and make sure it is 50 – 75 psi static. A code-compliant pressure regulator must be installed to protect the system on all municipal water installations.
Check to confirm that the water heater has adequate heat expansion protection to protect the system from hot water damage.
Connect to house plumbing using code approved methods & materials and ensure that a bypass device is installed.
Install surge protector or uninterruptable power supply.
Install ½” poly pipe or equivalent to the system drain fitting and terminate to sewer drain in a code-approved manner.
Bypass System.
Run bathtub cold to purge piping of debris and chemical residue from installation, this will take approx. 15 minutes at 3gpm.
Leave bathtub running and slowly open the inlet valve to the system.
Slowly open the outlet valve from the system.
Observe flow of water from the bathtub. Water will become a dark brown/black color. This color is caused by the system disinfectant/preservative as well as dust from shipping & handling. Allow water to run until clear. Observe water for particles. If resin or chlorgon particles are found in the water, bypass the system and call tech-support.
Turn off bathtub cold
Press the star button to enter programming mode
Program the system according to the programming instructions in this manual
Short cycle the system by stepping it through each cycle step
Observe the system during each cycle and advance to the next cycle by pressing the star button.
Once the system has been advanced to normal operating mode, test the water at any faucet that is softened by the system to ensure proper output water quality.

Atlantis XR2 System – Owner’s Manual

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Atlantis XR2 System – Owner’s Manual

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Atlantis XR2 Water Softening System