Information Paper: Updating your Government Travel Charge

Information Paper:
Updating your Government Travel Charge Card in DTS

DEFENSE TRAVEL MANAGEMENT OFFICE

Introduction

This info paper outlines the steps you must take to prepare to use your Government Travel Charged Card (GTCC) in the Defense Travel System (DTS). This paper will guide you through how to update your DTS profile with your current GTCC information.

Update Your DTS Profile

After you receive and activate your new GTCC, you must update your DTS profile before using it. Failure to do so may result in your card and related reservations being declined by your local Commercial Travel Office (CTO). To update your profile:
1. After logging onto DTS, on the W elcome screen, hover over Traveler Setup and select Update Personal Profile (Figure 1).

Figure 1: DTMO W elcome Screen – Traveler Setup 2. When the My Profile screen opens, select My Account Information (Figure 2).

Figure 2: My Profile Screen

Defense Travel Management Office

Updated December 2014

This document is controlled and maintained on the www.defensetravel.dod.mil website. Printed copies may be obsolete. Please check revision currency on the web prior to use.

Update Your DTS Profile (Continued)

DEFENSE TRAVEL MANAGEMENT OFFICE 3. When the My Account Information screen opens, scroll down and update the GOVCC details (Figure 3). If you’ve been re-issued an expiring card you will only have to change the Expiration Date. If this is a newly issued card, you will have to enter the Account Number as well.
4. While you are here, update any other information that has changed. Having up-todate contact information, particularly email addresses, is very important. For example, did you recently change to a “mail.mil” account?
5. When you are done making updates, select Update Personal Information to save the changes.

Existing Travel Authorization with Expired GTCC info

Figure 3: My Profile Screen
If you have a SIGNED travel authorization that has NOT been ticketed, and has either an expired GTCC or an invalid account number in the travel document, you must either:
1) Contact your CTO directly and provide them your new account information OR
2) Update your DTS authorization and resign to route the travel document back to your CTO
For detailed instructions on how to update a DTS travel authorization with invalid account information, refer to the information paper at:
http://www.defensetravel.dod.mil/Docs/Updating_DTS_Auth_with_GTCC_Info.pdf.
For any additional questions regarding this process– please contact your local Defense Travel Administrator.

Defense Travel Management Office

Updated December 2014

This document is controlled and maintained on the www.defensetravel.dod.mil website. Printed copies may be obsolete. Please check revision currency on the web prior to use.